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CASE STUDY

Elevating Inclusive Storytelling

Strengthening message authenticity to engage underrepresented youth.

Diverse group of young professionals smiling and connecting during an inclusive youth campaign event, capturing the spirit of representation and authentic storytelling
INSIDE THE ENGAGEMENT

Case Study Summary

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Engagement Model

Brand Consulting – 3 months

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What We Delivered

  • Brand Research
  • Brand Messaging
  • Brand Enablement
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Client Industry

National Careers Service

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Inflection Points

  • Multi-Stakeholder Communication Gaps
  • Narrative Misalignment
  • Brand Story Credibility

The Inflection Point

A national careers service was planning to launch Future Careers — a campaign designed to connect with underrepresented youth and shift perceptions around who belongs in professional spaces. While the creative concept had cultural traction, the execution lacked narrative coherence. Without a clear, unifying narrative, the campaign struggled to establish credibility with educators and resonate deeply with young people navigating systemic exclusion.

Internally, teams were aligned on intent but not on message. Fragmented copy, inconsistent themes, and multiple content strands made the initiative feel disjointed — at risk of being seen as tokenistic rather than transformational. Leadership recognised that if Future Careers was to achieve long-term credibility and impact, it needed sharper framing, stronger story architecture, and message alignment across partners, schools, and campaign assets.

Our Approach

MistryX partnered with the core campaign team to build a strategic narrative that could carry both cultural significance and structural credibility.

We began by running collaborative messaging workshops with internal teams, youth ambassadors, and delivery partners to identify emotional drivers, misalignments, and opportunities for deeper connection. These conversations revealed a key insight: while individual stories were powerful, the overarching narrative lacked a cohesive thread that united the campaign.

From there, we developed a unifying brand story — one that reframed the campaign around possibility, representation, and self-determination. We translated this story into a modular messaging system tailored for schools, digital activations, and community stakeholders — ensuring it scaled without losing authenticity or voice.

We also worked closely with the in-house creative team to embed the new narrative into campaign materials — from youth-facing copy to educator guides — helping bring coherence across every touchpoint.

Facilitated messaging workshop with cross-sector partners and campaign stakeholders co-creating strategy and aligning on inclusive storytelling frameworks

The Outcome

The refreshed messaging brought sharper emotional clarity and deeper internal alignment. Staff and partners reported a renewed sense of confidence in the campaign’s message and mission. Externally, Future Careers gained widespread praise for its authenticity and became a defining initiative for inclusive representation in youth employment.

The campaign also influenced the organisation’s long-term communication strategy — with our frameworks shaping future storytelling, partnership language, and policy-aligned initiatives.

By focusing on clarity, not clichés, MistryX helped turn a promising idea into a repeatable model for mission-driven engagement — one that resonated with young people, education leaders, and national stakeholders alike.

LOOKING AHEAD

Move Forward With Clarity And Confidence

When growth outpaces clarity, momentum stalls. We help leadership teams align brand strategy with organisational ambition— so messaging scales, teams align, and value lands with impact.

Let’s talk about where your organisation is going — and how your brand can lead the way.